Privacy Policy

UnderSports Privacy Policy

Effective Date: 21.11.2025

This Privacy Policy ("Policy") explains how UnderSports, operated by LLC "UnderSports", collects, stores, uses, and processes personal data through the UnderSports Platform ("UnderSports", "Service", "Platform").

The Policy applies to all users who interact with the platform via the web app https://app.undersports.club or the iOS/Android mobile applications.

By using the Platform, you agree to the terms of this Privacy Policy.

1. Data Controller

  • LLC "UnderSports"
  • Address: 01135, Beresteiskyi Avenue, 16, Kyiv, Ukraine
  • EDRPOU (Reg. number): 44735297
  • Phone: +380 63 953 86 43
  • Email: info@undersports.club
  • Website: https://undersports.club

2. Who This Policy Applies To

This Privacy Policy applies to:

  • users who create an UnderSports account
  • minor athletes (from 2 years old) whose profiles are created by parents, guardians, or organizations
  • administrators, coaches, doctors, players, and all organization members
  • visitors of our website and mobile applications
  • any individual using the UnderSports Service in any capacity

3. Personal Data We Collect

We may collect the following categories of data:

3.1. Information provided by users

  • name, surname
  • age, date of birth (including children from age 2)
  • contact information (email, phone — if provided)
  • photos, files, documents
  • sports performance data
  • training history
  • athlete assessment and test results
  • wellness, injuries, training load, and other sports-related data

3.2. Account and organizational data

  • login details
  • account creation/update information
  • organization membership
  • user role (Admin, Coach, Player, Doctor, etc.)

3.3. Technical and usage data

  • activity logs
  • device identifiers
  • browser and OS data
  • IP address
  • interactions within the Service

3.4. Payment data

Processed exclusively through WayForPay.

UnderSports does NOT store:

  • card numbers
  • CVV codes
  • payment credentials

We only receive the transaction status (successful/failed).

4. Data of Minors (from 2 Years Old)

  • UnderSports allows account creation for users starting from 2 years old.
  • The Platform does not verify age during registration.

Responsibility for lawful processing of minors' data lies with:

  • parents or legal guardians
  • Administrators of sports organizations using the Platform

Administrators must obtain the necessary parental permissions before processing data of minor athletes.

UnderSports does not directly communicate with children.

5. How We Use Personal Data

We use personal data for the following purposes:

  • creating and maintaining user accounts
  • operating and supporting sports organizations and teams
  • athlete profile management
  • displaying team and athlete statistics
  • storing and processing files and documents
  • improving the Service
  • ensuring security and fraud prevention
  • providing customer support
  • processing payments (via WayForPay)

We do not sell personal data to third parties.

6. Legal Basis for Data Processing

UnderSports processes personal data based on:

  • user consent
  • contractual necessity (providing the Service to users/organizations)
  • legitimate interests (improving functionality, security, analytics)
  • legal obligations, when required

7. Who Has Access to Your Data

7.1. Other users

Other users cannot access your data unless you explicitly join an Organization.

7.2. Organization members

After joining an Organization, your data becomes available to:

  • Administrators
  • Coaches
  • Doctors
  • Staff
  • Other authorized members

Access depends on role-based permissions.

7.3. Third parties

Data may be accessed by:

  • cloud service providers (e.g., Firebase / Google Cloud)
  • payment provider WayForPay (for payment processing only)
  • technical support partners
  • authorities, only when required by law

UnderSports does not provide unauthorized access to personal data.

8. International Data Transfers

The Platform may store data on cloud servers located outside Ukraine.

Data may be transferred abroad in compliance with industry-standard security measures and applicable laws.

9. Data Retention

We store personal data:

  • as long as your account remains active
  • as long as you belong to an Organization
  • as long as necessary to provide the Service

Upon account deletion, some data may remain temporarily in encrypted backups according to standard backup policies.

10. User Rights

Every UnderSports user has the right to:

  • access their personal data
  • correct or update personal data
  • delete their account
  • object to processing
  • request restriction of processing
  • withdraw consent
  • request deletion of a minor's data (if you are a parent/guardian)

To exercise your rights, contact: info@undersports.club

11. Data Security

UnderSports implements appropriate technical and organizational measures:

  • encryption
  • secure cloud storage
  • access control and role-based permissions
  • protection of servers and databases
  • regular security reviews
  • activity logging

Administrators of Organizations must also protect the data they access.

12. Cookies and Tracking Technologies

UnderSports may use:

  • cookies
  • device identifiers
  • log files
  • session data
  • analytical tools

These help with authentication, personalization, performance analytics, and security.

You may disable cookies in your browser settings, but some functionality may be affected.

13. Payments and Financial Information

Payments are processed through WayForPay.

UnderSports does not store or process:

  • card numbers
  • payment passwords
  • cardholder CVV data

We only receive information about payment success or failure.

14. Deleting an Account or Leaving an Organization

You may delete your account at any time in the settings.

When you leave or are removed from an Organization, your access to that Organization's data ends.

UnderSports may suspend or terminate access if:

  • Terms & Conditions are violated
  • illegal activity is detected
  • payment issues occur and remain unresolved (after the 7-day grace period)

15. Changes to This Policy

  • UnderSports may update this Policy periodically.
  • Updates are published on our website.
  • Continued use of the Service indicates acceptance of the updated Policy.

16. Contact Information

If you have questions about this Policy or wish to request data actions:

  • LLC "UnderSports"
  • Address: 01135, Beresteiskyi Ave. 16, Kyiv, Ukraine
  • Email: info@undersports.club
  • Phone: +380 63 953 86 43